Free Shipping | Buy 1 Glass Case, Get 2nd @ ₹299

Frequently Asked Questions

1. How do I place an order?

You can place an order by browsing products on our site, adding them to your cart, and checking out using your preferred payment method.

2. How do I track my order?

Once your order is shipped, you will receive a tracking link via SMS/email. You can also visit our Order Tracking page and enter your order ID.

3. What is your return policy?

We offer hassle-free returns for eligible products within 7 days of delivery. Please refer to our Return Policy for details.

4. Can I cancel my order?

Yes, you can cancel your order before it is shipped. For more information, see our Cancellation Policy.

5. What payment methods are accepted?

We accept all major credit/debit cards, UPI, net banking, and Cash on Delivery (COD).

6. Is Cash on Delivery (COD) available?

Yes, COD is available on select products and locations. You'll see this option at checkout if it's available for your pincode.

7. Are the products original and genuine?

Absolutely. Awtog only offers genuine, high-quality products sourced directly from trusted partners and brands.

8. Do you ship internationally?

Currently, we only ship within India. International shipping will be available soon.

9. How long will delivery take?

Orders are typically delivered within 4-7 business days depending on your location. You’ll receive updates via email/SMS.

10. Still need help?

Contact our support team at support@awtog.in or call +91-XXXXXXXXXX.